ServiceNow
CONFIGURATION
DEPLOYMENT
Administration
TRAINING
APPROACH
WELCOME!
Service Delivery
Release Management
Continuous Delivery
Pipelines CD Management
Auditing
Ongoing Improvement
Compliance Strategies
What I Do
Doble Consulting
Kinetic Data
CONFIGURATION
DEPLOYMENT
Administration
TRAINING
BMC Remedy Skills
Experienced professional, skilled in Remedy installation, configuration, customization, development and deployment. Specific expertise in versions 5x-18x Remedy AR System, Service Desk, Change Management, Asset Management, Service Request Management, business process improvement, requirements analysis, testing, systems engineering /architecture; web services. I have implemented several Versions of ITSM, installation and customization projects and developed custom AR System applications.
ServiceNow Skills
Skilled in configuration, customization, development and deployment of ServiceNow involved with Catalog Items, Portals, SLA’s/OLA’s.
Kinetic Data Skills
Skilled in configuration, customization, development and deployment of Kinetic Data Surveys & Calendar modules. Needs assessment, requirements gathering, testing, training, documentation and maintenance performed.
Every engagement is unique. As such, different approaches are necessary that are defined by the goals that need to be accomplished. Having worked on many successful Public and Private sector deployments, I have a unique set of skills that enable me to acheive a clients goals as required.